Accessibility Statement
Last Updated: December 2024
Our Commitment
M.W. Trucking LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for all visitors and applying relevant accessibility standards.
Conformance Status
This website has been designed with accessibility in mind, incorporating principles from the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We strive to meet or exceed these standards across our digital properties.
Accessibility Features
Our website includes the following accessibility features:
- Semantic HTML: Proper heading structure and landmark regions for screen reader navigation
- Keyboard Navigation: All interactive elements are accessible via keyboard
- Color Contrast: Text meets WCAG AA contrast ratio requirements
- Responsive Design: Content adapts to different screen sizes and zoom levels
- Alternative Text: Descriptive labels for all functional elements
- Clear Language: Concise, professional communication in plain language
- ARIA Labels: Appropriate ARIA landmarks and labels for assistive technologies
Alternative Contact Methods
We recognize that some users may prefer or require alternative methods of communication:
- Phone: (860) 744-5588 - Direct voice communication
- Email: contracts@mwtrucking.net - Text-based communication
- SMS/Text: (860) 744-5588 - Text messaging option
Known Limitations
We are aware that some aspects of our website may not yet be fully accessible. We are actively working to address these issues:
- PDF documents may require additional accessibility enhancements - alternative formats available upon request
- Third-party embedded content (such as Microsoft Bookings) is governed by the accessibility standards of those providers
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website to identify and address accessibility barriers. Our commitment includes:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- Incorporation of user feedback
- Updates to align with evolving accessibility standards
Feedback and Assistance
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or require information in an alternative format, please contact us:
M.W. Trucking LLC
Email: contracts@mwtrucking.net
Phone: (860) 744-5588
Please include "Accessibility" in the subject line. We will work to provide the requested information or assistance in a timely manner.
Third-Party Tools
This website may link to or integrate third-party services, including Microsoft Bookings for scheduling. While we select vendors committed to accessibility, we cannot guarantee the accessibility of external platforms. If you experience accessibility issues with third-party tools, please contact us for alternative arrangements.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint through appropriate channels, including:
- Department of Justice ADA Information Line: (800) 514-0301
- U.S. Department of Transportation accessibility hotline (for transportation-specific concerns)